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Privacy Policy

Data Protection

rcstrings.comis aware of the importance of guaranteeing the right to privacy and data protection of Users and, in this sense, in compliance with REGULATION (EU) 2016/679 on Data Protection, and therefore in relation In the processing of your personal data, we inform you below about the following points related to the processing of personal data through this website:

Responsable del tratamiento:

  • Identity: Caprice S.L.
  • NIF: B46077442
  • Postal address: Padre Urbano, nº 31 CPOS 46009 of Valencia, province of Valencia in España.
  • Telephone: +34 963668012
  • Email: info@rcstrings.com

Purpose

Depending on the form that the User completes in each case, the data may be processed for the following purposes:

  • Registered users: The information you provide us in the registration form is used to manage the Users of the website, so that you can access your profile, consult your orders and make your purchases without having to Enter your identification data again (name, surname, email and telephone number) and delivery address. You can modify your profile settings whenever you want.
    rcstrings.com will not admit attempts at false registrations or that impersonate the identity of people or companies, the provision of false information in the registration form will imply the automatic cancellation of the User. rcstrings.com reserves the right to verify the information provided by the User by telephone verification.
  • Newsletter: In cases in which you give us your consent as provided for in article 21 of the Information Society Services Law, we will use your identification and contact data to send you information about news of the website, news of interest, as well as such as promotions and offers of our products and services. The channels we usually use are: email, postal mail, telephone, SMS, Push message, but only if you give us your consent.
  • Contact: The personal data you provide us through the contact form will be processed solely to respond to your query or request. The information collected is limited to identification and contact data, as well as as data related to the nature of the request you address to us.
  • Claims form: The personal data you provide us through the form will be processed solely to respond to your claim..
  • Returns form: The personal data you provide us through the form will be processed for the evaluation and management of the requested return or exchange and the collection of the product if necessary..
  • Other purposes: La información facilitada se puede utilizar ocasionalmente para:
    • Surveys to improve our services
    • Manage customer requests for information, suggestions and complaints for their management and resolution..

Legitimation

The basis that legitimizes data processing is the User's own consent and acceptance in each of the sections in which personal information is collected. The User has the right to withdraw consent at any time, without affecting the legality of the treatment based on consent prior to its withdrawal.

In relation to the processing of data for commercial purposes through telematic means, in cases where there is a prior contractual relationship between the parties, the communications relate to products or services related to those previously requested by the interested party, and the User has been given the possibility to oppose the processing of their data by checking a non-pre-checked box, the basis that legitimizes the processing is based on the provisions of article Article 21.2 of Law 34/2002, of July 11, on Information Society Services.

In each commercial communication sent to the interested party, they will be given information. You will have the possibility of expressing your opposition to receiving new communications.

Destinatarios

We inform the User that the processing of the information collected through this website does not imply international data transfer.

In relation to the recipients of the information, we inform you that in the event that you make an online purchase that must be delivered to the address you indicate or a return that must be collected at the address you indicate. As indicated to us, the package sent will detail the your name and surname, delivery address and telephone number. This last information will be included to allow contact between the transport company and the recipient in order to facilitate the delivery process.

Rights

Access, rectification, portability. To make these rights effective, the User can send an email to info@rcstrings.com or send letter to the following address: Padre Urbano, nº 31 CPOS 46009 of Valencia, province of Valencia in Españaindicating the changes you want to make.

In cases where you consider that during the processing of data by Caprice S.L. The data protection rights of the interested party have been violated, especially when they have not obtained satisfaction in the exercise of their rights. The User may file a claim with the Competent Data Protection Control Authority.

Cookies Policy

This website uses its own and third-party cookies to offer you a better experience and service. By browsing or using our services you accept our use of cookies. However, you have the option to prevent the generation of cookies and their deletion by selecting the corresponding option in your Browser. If you block the use of cookies in your browser, some services or functionalities of the website may not be available..

What is it a cookie?

Cookies are a tool used by Web servers to store and retrieve information about their visitors. It is a unique identifier in the form of a text file that is sent to the user's device to record information, thus allowing improve the quality and security of the website. They have an expiration date after which they cease to be operational.

Usefulness of cookies on my website

We use cookies to facilitate web navigation and to obtain greater efficiency and personalization of the services we offer. The cookies used are only associated with an anonymous User and their device; they do not provide references that allow us to obtain their personal data or include viruses in it. Cookies implanted on your device from other servers cannot be read either.

The information we analyze using cookies is the Internet Protocol (IP) address used to connect your computer to the Internet, browser type and version, operating system and platform used for the connection and the date and time of said activity.

Cookies empleadas

We use permanent cookies that are stored on the user's device and that allow navigation information to be recovered on the next visit. They have an expiration date. These cookies allow us to personalize your visits, through your preferences (for example, country and language).

We also use third-party cookies that allow us to manage and improve the services offered. For example, Google Analytics statistical services.

Below we collect in a schematic way the cookies previously described and used on the website.:

  • ASP.NET_SessionId, MABSesion: These cookies are session identifiers provided by the Microsoft ASP server and the system itself. They are used to identify a user who has logged in to our website.
  • cookie_products: Identifica para la sesión actual los productos que ha consultado el usuario para poder ofrecer una mejor experiencia de navegación.
  • chkCookie: These cookies are session identifiers provided by the Microsoft ASP server and the system itself. They are used to identify a user who has logged in to our website.
  • testCookie: It allows you to know anonymously if the browser used in this session allows the use of cookies. It is necessary for the correct functioning of the website that the browser allows the use of cookies, otherwise some of the functions may not be available..
  • _utma, _utmb, _utmc, _utmz: These Google Analytics cookies generate an anonymous user ID, which is used to count how many times a user visits the site. It also records the first and last time you visited. the Web. Likewise, it calculates when a session has ended, user origin, and keywords.
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